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FAQ

How do I earn points?

Earn points for every dollar you spend with us. Or earn points by following us on Instagram, TikTok, or Facebook. Even receive points for product reviews submitted!

HOW CAN I REDEEM POINTS?

Converting points to discounts is easy. Simply visit our Rewards page, go to the ‘Redeem Rewards’ section and select Redeem against available rewards. Please note that rewards cannot be redeemed on Wholesale or Subscription orders.

Can I use rewards on a wholesale order?

No, coupons cannot be redeemed on any of the products in our Wholesale catalog.

Can I use rewards on a subscription order?

Currently we do not offer you to use your rewards on subscription orders.

DO POINTS EXPIRE?

No, points will not expire. However, coupon codes created by redeeming points will expire within one year.

DO COUPONS EXPIRE?

Yes, coupons redeemed using loyalty points expire within 365 days. If you redeem a coupon and it expires, we will not add the points back to your account and the points will be lost.

Can I use more than one coupon on my order?

No, you can only use one coupon per order. Coupons cannot be combined with any other promo or sale.